What is heybuddy?

Buddy Mascot

Heybuddy turns customer questions into sales. Built to seamlessly integrate into CPG brand websites, Buddy helps companies create confidence in their customers through meaningful conversations.

Our AI-powered assistant doesn't just answer questions—he builds relationships, turning browsers into buyers and one-time purchasers into loyal customers.

How heybuddy Works

Whether you're selling metabolically healthy chocolate or organic skincare products, Buddy has your back in making sure customers feel confident in their decision to purchase.

Buddy hangs out in the bottom right corner of your website, ready to:

Increase conversion rates
Minimize customer support tickets and inquiries
Reduce time to customer clarity
Build trust and confidence
Provide insights into customer decision making
Enhance your overall customer experience
Buddy Chat Interface Demo

The Era of Conversational Commerce

“Long gone are the days where online purchases were made from clicks alone. Enter the new era of conversational commerce where customers demand clarity in what they consume through conversation. The power to care for each customer is here.”

Give your consumers the confidence and conviction in your company.

Created to Convert Every Customer
with Conversation

Buddy Converting Customers

What Problems Does heybuddy Solve?

Online shoppers have high expectations, and unmet needs lead to significant abandonment rates:

53%

abandon carts if they can't get swift answers

82%

abandon due to negative user experience

91%

won't return after one bad experience

Primary Frustration Triggers:

78%overwhelmed by too many product choices
76%feel online shopping lacks surprise or delight
53%cannot find swift answers to questions
29%feel online shopping feels like a chore

How heybuddy Solves Them

Instant Clarity

Provides instant answers to customers who may otherwise abandon their carts due to lack of clarity

Positive Experience

Fosters a positive experience as Buddy guides customers through decisions as their shopping companion

Customer Retention

Improves retention by removing roadblocks to buying and returning

Product Clarity

Helps customers understand product choices and narrow down options

Product Discovery

Highlights products customers may have otherwise overlooked

Friendly Journey

Makes shopping online feel like a journey with a friend

Meet the Founders

Andrew's Photo

Andrew Abraham

Co-Founder

Christopher's Photo

Christopher Gayle

Co-Founder

The founders of heybuddy are Andrew Abraham and Christopher Gayle who, in the spirit of adventure, decided to sign up for random roommates during their first year at The McCombs School of Business at The University of Texas at Austin. By chance, they were placed as suitemates at the Jester East dormitory where they first met. Since then, they have been brothers and business partners committed to creating a more prosperous future via entrepreneurship.

Heybuddy was started in 2025 after Andrew began his CFO/Director of Sales role at Sinless Treats Chocolate. Being a metabolically healthy chocolate company meant that conversations with customers to give them clarity on the company was key in building trust. After realizing that even the largest CPG companies in the world were failing at bringing customer clarity and relying on static FAQ pages, the two set off to create heybuddy. Their mission is to enable the success of CPG brands across the globe and transform how customers transact online.

Our Core Values

Servant Leadership

We are a team of leaders that aim to serve, not be served. We exist to empower and enable the success of each company we have the privilege to serve.

Confidence Through Clarity

We are committed to building confidence through clarity. We want to ensure there is no question unanswered nor person left in doubt.

People First

A bud puts his or her buds first. At heybuddy we prioritize people and their prosperity above all else.

Be Authentic and Have Fun

We show up as our true selves—with honesty, humility, and heart. We believe that real connections, real conversations, and real solutions only happen when we are genuine.

Join Us in Creating Confidence in
Your Customers Today with Buddy

Happy Buddy
Book Your Demo Today